Help
Fit & sizing
Getting the fit right matters more when a piece is made for you.
Returns
Ready-to-ship pieces can be returned within 14 days if unworn, with tags. Made-to-order, custom and one-of-one pieces can’t be returned for a change of mind. Faulty or not as described? We’ll make it right.
The full policy, including how to report a faulty piece, is on our Returns & faults page.
Getting the fit right
Not sure about a size? Ask the maker before you buy — they know their patterns best and usually reply within hours.
How to measure
Bust: around the fullest part, keeping the tape level. Waist: around the narrowest part of your torso. Hips: around the fullest part, feet together. Height: barefoot, against a wall. Inside leg: from the top of your inner thigh to the floor, barefoot.
Save your measurements in your account to make sizing questions and custom requests quicker.